Effective Date: October 10, 2023
1. Introduction
Welcome to Drip Caffeine Express, a website dedicated to serving students, academics, and coffee enthusiasts with high-quality drip bag coffee. At Drip Caffeine Express, we are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care and in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
This Privacy Policy outlines our practices concerning the collection, storage, usage, sharing, and security of your personal data when you visit our website, dripcaffeineexpress.com, and interact with our services. By accessing our website and providing us with your personal information, you consent to the practices described in this policy.
2. Information We Collect
We collect and process various types of personal data, including but not limited to:
- Contact Information: Your name, email address, phone number, and mailing address.
- Payment Information: Credit card details and other payment-related information when you make a purchase on our website.
- Website Usage Information: Information about your interactions with our website, including IP addresses, browser type, pages viewed, and the date and time of your visit.
- Communication Data: Records of your communications with us, such as customer support inquiries and feedback.
3. How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill your orders for drip bag coffee and related products.
- To provide you with information about our products, promotions, and updates with your consent.
- To respond to your inquiries and provide customer support.
- To analyze and improve the user experience on our website.
- To ensure the security and integrity of our website and services.
4. Data Sharing and Disclosure
We may share your personal data with the following third parties:
- Payment Processors: To process your payments securely and complete your orders.
- Service Providers: To assist in website maintenance, marketing, and analytics.
- Legal Requirements: To comply with legal obligations and respond to lawful requests from authorities.
We do not sell, trade, or rent your personal data to third parties for marketing purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of online transmission or storage is 100% secure, and we cannot guarantee the security of your information.
6. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
- Right to Access: You can request access to the personal data we hold about you.
- Right to Rectify: You can request corrections to inaccuracies in your personal data.
- Right to Erasure: You can request the deletion of your personal data.
- Right to Restrict Processing: You can request restrictions on how we process your data.
- Right to Data Portability: You can request a copy of your data in a machine-readable format.
- Right to Object: You can object to the processing of your data for certain purposes.
To exercise these rights or if you have any privacy-related questions or concerns, please contact us at [email protected].
7. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our data practices or legal requirements. Any changes will be posted on our website, and the updated policy will be effective as of the date indicated at the beginning of this document.
8. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Drip Caffeine Express 7, Jalan Tarif Satu 23/8A, Seksyen 23, 40300 Shah Alam, Selangor, Malaysia Email: [email protected]
Thank you for choosing Drip Caffeine Express. We appreciate your trust in us and are dedicated to protecting your privacy and providing you with the best coffee experience possible.